Case management is a long term solution for elders who benefit from ongoing care planning, oversight, support, and management. Case management is often ideal for elders with busy or long distance caregivers, or elders with limited family support. Case management may include:​

• Comprehensive assessment

• Care planning and implementation

• Monitoring through monthly or biweekly home visits

• Medical advocacy and coordination

• Oversight and coordination with a home care agency or other community partners

Consultation services are typically a short term solution, ideal for adult children or caregivers who may feel overwhelmed or at an impasse with how to proceed with care. Clients may request consultation services for any reason, but requests are often related to the following:​

• Planning related to cognitive changes and/or dementia

• Senior housing choices

• Understanding healthcare reimbursement/Medicare and other benefit programs

• Obtaining appropriate referrals to community resources

• Support, education, and planning during a care transition, such as during a hospital stay

​

Consultation services may include:

• Comprehensive assessment, including home safety assessment

• Care planning for both short and long term goals

• Community referrals

• Assistance with important health documents

• Facilitating family meetings

• Education related to safe transportation options

• Assistance selecting an alternate housing option